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Job Board

Opening in Muskego, WI

Job Title:
CNA / Resident Assistant / Caregiver
Job description:
CNA / Caregiver / Resident Assistant – Full-Time and Part-Time positions!

Heritage – Muskego, WI

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Starting Salary: $13.00 – $15.00 per hour

**$500 sign-on bonus for Full-Time and $250 sign-on bonus for Part-Time**

**NOC Shift Differentials weekdays + $1.00 / hour**

**Weekend Shift Differentials up to + $2.00 / hour**

**Bonus opportunities as a Mentor – become a mentor and earn bonuses for helping train new staff**

**Immediate Pay – on-demand access to your pay as you work**

**Scholarship Opportunities – CNA and LPN Program – tuition paid in full for scholarship recipients **

Full Job Description

Heritage Senior Living is looking for compassionate Resident Assistant/Certified Nursing Assistant (CNA) caregivers to provide quality care to residents. We are currently seeking candidates interested in Full-Time, Part-Time, and Casual/Weekend/Pick-Up employment opportunities for all shift options.

As one of the country’s industry leaders, we provide exceptional senior care and services throughout Wisconsin. Heritage Senior Living’s goals are to enhance residents’ quality of life and to continue its growth and success. Our plan is to open one to two new senior communities per year and develop centers of excellence that provide comfort, care, quality, and specialized dementia services.

Caregivers and CNAs are responsible for providing high-quality care to residents per their individualized service plan. Caregivers and CNAs attend to our residents’ individual needs, assist with activities of daily living, coordinate work within the department, promptly report pertinent information to the immediate supervisor, and maintain the comfort, privacy, and dignity of our residents.

Essential Duties and Responsibilities

Provide quality care to residents in an environment that promotes their rights, dignity, freedom of choice, and individuality
Provide individualized attention, which encourages each resident’s ability to maintain or attain the highest practical physical, mental, and psychosocial well-being
Read and understand individualized service plans (ISPs) for each resident and provide support to the residents per their service plan
Contribute to the service planning process by providing information and observations of the residents’ needs and preferences
Attend to residents’ individual needs, including assistance with grooming, bathing, oral hygiene, eating, incontinence care, toileting, colostomy care, prosthetic appliances, transferring, ambulating, range of motion, communicating or other care needs as identified in residents’ ISPs
Observe residents for changes in condition or behavior and promptly report these changes to the supervisor
Promptly answer and courteously respond to residents’ pages and alarms
Maintain residents’ comfort, privacy, and dignity in the delivery of services
Interact with residents in a warm, kind, and caring manner
Complete records documenting the care provided or other information in keeping with department policies
Fully understand all aspects of residents’ rights, including the right to be free of restraints, abuse, neglect, misappropriation of property, and financial exploitation
Responsible for promptly reporting incidents or evidence of resident abuse or violations of residents’ rights
Assist in maintaining a safe, neat, clean environment and report environmental deficiencies such as lighting or equipment problems to the supervisor
Protect residents’ personal belongings, including eyeglasses, dentures, hearing aids, furnishings, jewelry, clothing, medications, and money
Immediately report lost, missing, or stolen items per established policies and procedures and participate in efforts to locate items
Perform various tasks as assigned, including checking vital signs, weighing residents, applying creams/ointments, collecting specimens, laundry, passing medications in a timely manner, etc.
Lift, move, and transport residents using proper body mechanics and lifting devices
Communicate and interact effectively and tactfully with the residents, visitors, families, peers, and supervisors
Assist and escort residents for appointments, such as at the beauty shop, or to lifestyle programs
Practice careful and efficient use of supplies and linens and follow established procedures for resident charge items
Perform all job responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials
Complete rounds and scheduled wellness checks to ensure the well-being of residents
Promote a homelike environment for residents
Participate in daily care focus meetings
Participate in weekly care coordination meetings
Attend trainings as scheduled, including flash trainings, Relias, etc.
Administer medications (after delegation by RN)


High school diploma, general education degree (GED) or 1-3 months related experience or training (preferred)
If a CNA, must provide a copy of certificate
Ability to speak, write, and read English
Caring and compassionate attitude with a true concern for people required
Strong customer service orientation
Ability to work collaboratively as part of a team
Ability to multitask
Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal regulations
Competency and ability to utilize a floor lift, sit-to-stand and friction-reducing devices

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Contact Information:
Heritage Senior Living Muskego
Contact person:
Kari Klesmit
S64 W13780 Janesville Road
Muskego, WI 53150
United States
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(414) 425-7155

Posted 7.5.21


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